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Wynnlodge operate a helpdesk for their OPAS customers. This is manned from 9am till 5pm, Monday to Friday. All other times will be covered by an answer machine. Although we can respond to problems/queries sent to us by email, if you require a prompt response then we should be contacted by telephone on 01904 492425. |
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Manuals |
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Our manuals are available below as pdf files. You will need to have Adobe Reader installed on your computer to be able to open these files. If you do not have Adobe Reader, you can download it free by going to Adobe's website. |
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| Access our full manual on line or individual chapters. Choose from: | ||||
Version 7 |
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Introduction |
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Version 6 |
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Introduction
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Prescription Charges |
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Not sure what the latest prescription charges are? Click on the link below - you can even print one off for the wall! |
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What's New |
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OPAS 7+ NOW AVAILABLE |
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OPAS 7+ was released last summer and has now been installed in most of our hospitals. Uptake for the new version has been wonderful but there are still a handfull of hospitals on version 6. |
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Upgrading from 6 to 7+ does take a full day because of the training involved, but if you can find the time between clinics, there are plenty of new features to make it worthwhile. |
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If you are already on version 7, then upgrading to 7+ usually only takes half a day. |
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If you would like to arrange a date to upgrade, please give us a call on the usual number, or drop us an e-mail stating which days of the week are best for you. |
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Go To Assist |
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GoToAssist is a web-based remote support tool that enables us to look at your computer from our office. There is no need for any software to be installed on your PC, and as long as you have a working connection to the Internet, the physical distance between us is irrelevant. To initiate a remote support session, ring our support desk on 01904 492425 and we will issue you with a 9 digit support key. This is then typed into GoToAssist's connection screen (follow the link below) along with your name (full name or hospital). We can then remotely view and control your computer to solve the problem just as if we were sitting at your desk. |
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| Security GoToAssist users can rest assured that their data is secure. Screen sharing and remote control of customer computers is 100 percent permission-based, and data is fully encrypted end-to-end using Secure Socket Layer (SSL) and government-approved 128-bit Advanced Encryption Standard (AES) encryption. |
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ABOUT US | ABOUT OPAS | SUPPORT | DOWNLOADS | CONTACT US |
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